# Privacy Policy for Vestavia Web Design

**Last Updated:** January 15, 2026
**Effective Date:** January 15, 2026

## 1. Introduction
Welcome to Vestavia Web Design (“we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us through our Facebook lead ads, website contact forms, or any other communication channels. This Privacy Policy explains how we collect, use, and safeguard your information when you express interest in our Birmingham website services.

## 2. Information We Collect
When you respond to our Facebook lead ads or contact us through our website, we may collect the following information:
– Name
– Email address
– Phone number
– Business name and type
– Location/neighborhood in Birmingham or surrounding areas
– Website needs and timeline
– Current website status (if applicable)
– Any other information you voluntarily provide in messages or consultations

## 3. How We Use Your Information
We use the information we collect solely for the following purposes:
– To respond to your inquiry about our website services
– To determine if you qualify for our limited website spots
– To schedule consultations and provide quotes
– To deliver the website services you request
– To provide customer support for your website
– To send service-related communications (e.g., website updates, renewal notices for the $200/year hosting)
– To communicate about your specific project and deliverables

## 4. What We Do NOT Do With Your Information
We are committed to protecting your privacy and want to be completely transparent about what we do NOT do:
– **We do NOT sell your information** to any third parties
– **We do NOT share your information** with marketers, advertisers, or data brokers
– **We do NOT contact you** for marketing purposes unless you explicitly request it
– **We do NOT add you to mailing lists** without your explicit consent
– **We do NOT use your information** for any purpose other than providing the website services you requested
– **We do NOT spam you** with unsolicited communications

## 5. Facebook Lead Ads Compliance
When you submit information through our Facebook lead ads, you acknowledge that:
– You are voluntarily providing your information to inquire about our website services
– Your information is collected and processed in accordance with Meta’s Lead Ad Terms
– You can contact us at any time to request removal of your information
– The information collected is used exclusively for the purpose stated in the ad (website service inquiry)
– We comply with all Facebook Lead Generation Data restrictions and requirements

## 6. Information Sharing and Disclosure
We may share your information only in these limited circumstances:
– **Service Providers:** With trusted third-party services necessary to provide our website services (e.g., hosting providers, domain registrars, email service providers), and only to the extent necessary to fulfill your requested services
– **Legal Requirements:** If required by law, subpoena, or legal process
– **Business Transfers:** In connection with a merger, acquisition, or sale of assets, with notice to affected users
– **With Your Consent:** When you explicitly authorize us to share information for a specific purpose

All third parties with whom we share information are contractually obligated to maintain the confidentiality and security of your data and are prohibited from using it for any other purpose.

## 7. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:
– Secure data transmission (HTTPS/SSL) for all website communications
– Limited access to personal information within our organization
– Secure storage of physical and digital records
– Regular security reviews of our systems
– Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

## 8. Data Retention
We retain your information only for as long as necessary to:
– Provide the website services you requested
– Fulfill our legal obligations
– Resolve disputes
– Enforce our agreements
– Maintain service records for active clients

**Retention Periods:**
– **Active Clients:** Information retained for the duration of service plus 7 years for tax and legal compliance
– **Inquiries (Non-Clients):** Information typically deleted within 12 months of last contact
– **Lead Ad Responses:** Information reviewed quarterly and purged if no ongoing business relationship exists

## 9. Your Rights and Choices
You have the right to:
– Access the personal information we hold about you
– Correct inaccurate or incomplete information
– Request deletion of your information (subject to legal obligations)
– Opt-out of communications at any time
– Request information about how your data is being used
– Object to certain processing of your data
– Receive your data in a portable format

To exercise any of these rights, please contact us using the information in Section 11.

## 10. Third-Party Links
Our website or communications may contain links to third-party websites (e.g., hosting providers, portfolio examples, payment processors). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.

## 11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

**Vestavia Web Design**
**Address:** 3090 US-280, Vestavia Hills, AL 35243
**Phone:** 205-236-2239
**Email:** info@vestaviawebdesign.com

**For Facebook Lead Ad Inquiries:**
You can also contact us directly through Facebook Messenger if you responded to one of our lead ads. We respond to all privacy inquiries within 7 business days.

## 12. Policy Updates
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We will notify active clients of any material changes to this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

## 13. Compliance with Facebook Lead Ad Terms
This Privacy Policy complies with Meta’s Lead Ad Terms, including:
– Providing clear disclosure of how we use collected information
– Offering a mechanism for users to contact us about data use
– Committing to not sell Lead Generation Data
– Using information only for the purpose specified in the lead ad
– Implementing appropriate security measures
– Honoring all user rights regarding their data

## 14. Alabama-Specific Provisions
As a Birmingham/Vestavia Hills-based business, we comply with all applicable Alabama state laws regarding data privacy and protection. Alabama currently does not have a comprehensive data privacy law, but we adhere to best practices and applicable federal laws.

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*By contacting us through Facebook lead ads, our website, or any other channel, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not provide us with your personal information.*

**Vestavia Web Design**
*Local Birmingham Websites • $200/Year • No Monthly Fees*